The process safety team helps guides our efforts based on the current best practices of process safety and leverages MKOPSC’s expansive connection with Industry.
We are uniquely equipped to address issues associated with high-risk industrial work by leveraging resources from the Mary Kay O'Connor PSC and the Ergo Center to tackle difficult problems.
The Human Factors team focuses on how procedures can help operators complete their work safely and efficiently by taking into consideration the user, task, and environment.
The Next Generation Advanced Procedures (NGAP) initiative was started in 2013. This initiative takes a systems approach to comprehensively identify the interdependence of external and internal organizational factors which influence how industry can reduce the number of incidents that relate to procedural issues (COS, 2018). Furthermore, we use this same approach to determine the elements of procedural systems that are most closely related to effective human performance in high-risk complex sociotechnical systems.
Toward this end, we use a multi-disciplinary, multi-methodological approach to better understand attributes of the:
- Tasks workers are performing
- States, motivations, and information processing needed from the workers performing the tasks
- Relevant attributes of the context in which the workers are performing the task (e.g. the physical environment, psychosocial context, and tools available)
- Interactions between the tasks, workers, and context that may impact workers’ ability to successfully engage in interactive behavior